Help Center

Simply enter your desired personalization into the text box found just above the product descriptions. We will always contact you if we did not receive it or if there is any issues.

Currently, the font pictured is the only font available on our personalized and engraved gifts unless otherwise specified. In nearly every case, the gift will be personalized in the font pictured.

Due to personalization methods, these gifts can only be personalized with the specified character limit in the description. You can always personalize items with less lines or less characters than the limit, of course.

See our article answering this question by clicking here.

View the entire warranty by clicking here.

Most orders of this segway take 1-2 weeks to process (2-3 weeks total to arrive). Contact us at sales@wayupgifts.com if you have any questions or concerns. We thank you for your patience on this new & highly demanded item.

We ship all items worldwide except personalized & engraved gifts, which currently only ship within the United States.

We use trusted carriers including UPS, FedEx, and USPS.

An email or text will be sent with tracking when an order ships. Thus, we may have received an incorrect email or phone number from you. Also, see our "shipping" page for more information on processing times for specific items. If you still have questions or concerns, reach out to us at sales@wayupgifts.com.

Check your tracking number for updates. If there is an issue with delivery, reach out to us at sales@wayupgifts.com. 

Our current discounts include:

• >>Buy 2 items: Receive 5% off with code "2GET5"
  
• >>Buy 3 or more items: Receive 10% off with code "3GET10"

These codes can be used on top of any sale prices if applicable but cannot be combined with other codes.

We are currently an online business only!

You can email us anytime at sales@wayupgifts.com, and we will respond as soon as possible Mon-Fri. We also respond intermittently on weekends.

You are ready to get started immediately! There is no need to contact us (unless you want to!). Our Refersion dashboard (the company that manages the program) notifies us of all new affiliates. As you earn orders, we will likely reach out to thank and congratulate you, but other than that, there is no need to communicate with us directly (again, unless you want to!). This is because you can view everything and track orders through the Refersion dashboard which you can access by clicking the link in the welcome email you received or by going to Refersion.com.

Remember, payments are made 35 days after a purchase. This is because we have to wait for the order return period to end. If you have not received payment after 35 days, reach out to us at sales@wayupgifts.com.

Please contact us at sales@wayupgifts.com, and we will respond as soon as possible.