Do you ship to PO boxes?
We do not ship to PO boxes. Please use a physical address such as a home, apartment or business address.
Do you ship to Canada and the UK?
All our LED products and custom wood signs ship to Canada and the UK. Note all other products are USA-exclusive.
Where are returns processed?
Just like where our customer service team is located, returns are processed in Pittsburgh, PA. We have a 30-day policy starting from when you received the order.
How do I personalize an item?
For our personalized gift options, enter desired text into the text boxes. Use any and all capital letters desired and include all apostrophes that you want on the item. We will personalize the item exactly as you present it to us.