Personalized & Engraved Gifts
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Q1: How do I personalize an item?
Simply enter your desired personalization into the text box found just above the product descriptions. We will always contact you if we did not receive it or if there is any issues.
Q2: Can I change the font on a personalized item?
Currently, the font pictured is the only font available on our personalized and engraved gifts unless otherwise specified. In nearly every case, the gift will be personalized in the font pictured.
Q3: How many characters can I personalize my item with?
Due to personalization methods, these gifts can only be personalized with the specified character limit in the description. You can always personalize items with less lines or less characters than the limit, of course.
Q4: Where are these items personalized?
Minnesota, USA. We work directly with a personalized gift company to deliver their high quality products at deep discounts.
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Lite Signs™ (LED Neon Light Signs)
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Q1: What size sign is best for my home or business?
See our article answering this question by clicking here.
Q2: What does the lifetime warranty cover?
View the entire warranty by clicking here.
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High-Tech Segway Electric Scooters
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Q1: I ordered a segway(s) and have not received a shipment email yet. Why not?
Currently, most orders of this segway take 1-2 weeks to process (2-3 weeks total to arrive). Contact us at sales@wayupgifts.com if you have any questions or concerns. We thank you for your patience on this new & highly demanded item.
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Order Delivery FAQs
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Q1: I have not received tracking. Why not?
An email or text will be sent with tracking when an order ships. Thus, we may have received an incorrect email or phone number from you. Also, see our "shipping" page for more information on processing times for specific items. If you still have questions or concerns, reach out to us at sales@wayupgifts.com.
Q2: I have not received my item. What should I do?
Check your tracking number for updates. If there is an issue with delivery, reach out to us at sales@wayupgifts.com.
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General FAQs
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Q1. Do you have any discount codes currently?Our current discounts include:
These codes can be used on top of any sale prices if applicable.
Q1: Do you ship to my country?
We ship all items worldwide except personalized & engraved gifts, which currently only ship within the United States.
Q2. What shipping companies do you use?
We use trusted carriers including UPS, FedEx, and USPS.
Q3: Do you have any brick and mortar stores?
We are currently an online business only!
Q4: I do not see my question listed here.
Contact us at sales@wayupgifts.com, and we will be in touch as soon as possible.
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